Policies and Processes | New York City

“Policies are many. Principles are few. Policies will change. Principles never do.”

John C. Maxwell

	Policy and Processes Manual is your employee guide. Become familiar with every section, and documents that are attachments to that section. Talk to your supervisor if you are confused about anything presented in this manual. Policy and Processes Manual (pdf) Introduction List of attachments Office locations – note Bronx and Brooklyn Offices closed

Section 1: New Employee Information
1.1 Job Description 1.2 Skills for Success 1.3 Performance Management Tool 1.4 Professional Appearance1.5 Organizational Chart	attachment 1.a Staff Position Description attachment 1.b Staff Skills for Success attachment 1.c Performance Dialogue Form (always check the internet for most up to date form) attachment 1.d CUCE-NYC Organizational Chart

Section 2: Office Processes
2.1 Attendance and Punctuality 2.2 Recording Time – Kronos 2.3 Quality Time – Fridays	attachment 2.a Kronos – The Basics using HTML attachment 2.b Flexible Work Arrangement Agreement Form

Section 3: Program Processes
3.1 Canvassing/Marketing/Workshop Requests 3.2 Quarterly Scheduling Policy 3.3 Handling Confidential Participant Records	attachment 3.a Canvass Referral Form attachment 3.b Outreach/Recruitment Canvassing Log attachment 3.c Quarterly Schedule Template

Section 4: Supervisory Processes
4.1 Records Review 4.2 Field Observations 4.3 Quarterly/Annual Performance Management	attachment 4.a Attendance Log attachment 4.b Checklist for Record Completion attachment 4.c Lesson Observation Guide attachment 4.d Supervisor/CE Quarterly Review Meeting Form

Section 5: Administrative Processes and Facilities Management
5.1 Nutrition and Health Facilities 5.2 Ordering and Inventory Forms 5.3 Interoffice Mail	attachment 5.a Business Materials sample attachment 5.b Program Materials sample attachment 5.c Food Materials sample attachment 5.d Forms and Handouts sample

Section 6: Reimbursements
6.1 Petty Cash Reimbursement 6.2 Local Travel Reimbursement	attachment 6.a Unallowable Expenditures attachment 6.b Tax Exempt Organization Certificate attachment 6.c Petty Cash Reimbursement Form Instructions attachment 6.d Promissory Note Cash Advance Form attachment 6.e Local Transportation Detail Travel Sheet (see supervisor for help and for this form) attachment 6.f Local Travel Reimbursement On Line Instructions (see supervisor for help using this system) attachment 6.g Transit Pass Election Form (see human resource support staff)

Section 7: Transportation
7.1 Local Travel Methods 7.2 Reimbursement Personal Vehicle Use

Section 8: Health, Safety, and Emergency Policies
8.1 Health and Safety Policy 8.2 Emergency Planning Policy	attachment 8.a Personal Accident Enrollment Form (always check the internet for most up to date information)attachment 8.b Workers’ Compensation Brochure (always check the internet for most up to date information)